Data Protection (GDPR) & how we use your personal data.
This page lists what personal data we hold, where it is held, & how it is used. If third parties provide or have access to this data they are identified along with links to their privacy/GDPR policy. For the purposes of this page, “we” & “our” & “Company” refers to Eco Friendly Deliveries Ltd, Registered in England and Wales no 12091087.
- For customers who make a booking/enquiry by email, from our website, or face to face.
- For visitors to our website.
- For people who have made a payment to us.
You may find that one or more of the above categories apply to you.
We will never sell or share your personal data with any other organisation or person, except as stated in this page. In the event that the Company is transferred to new owners, the personal data will form part of the sale of the business.
If legal, accounting or statutory government (eg HMRC) organisations request it, we may have to release some or all of your personal data to a suitably authorised organisation.
When you make a booking or enquiry with us, all the details you enter and emails you send are stored on our website’s server which is hosted (and backed up) by Paragon Internet (TSO host) in the UK.
Those details are transferred to us by email, and may be stored on computers and backup media at our registered company address.
Visitors to our website, if you choose to allow/accept Cookies in your browser (please consult the help files for your specific browser for more information on this), will be exposed to the following services that may collect personally identification data in the form of the IP address they are using at the time, which may or may not uniquely identify them.
Google analytics cookies & tracking:
(https://support.google.com/analytics/answer/6004245?hl=en has their privacy & other policies).
We do not send any personally identifiable user data embedded in the URLs of our e-commerce site to Google, but they may track the IP number of your connection if you allow tracking and/or Cookies in your browser. To mitigate this we have activated the IP Anonymisation feature as provided by Google. Any granular data that is collected by Google Analytics will be deleted after 14 months, the shortest option offered by Google at the present time.
For people who make a payment to us online or face-to-face using chip & pin or contactless.
Details of the customer and transaction are transferred to us by email, and may be stored on computers and backup media at our registered company address.
List of cookies
|_ga||third party||2 years||Google Analytics for analysis of website traffic|
|_gat_gtag_UA_146931513_1||third party||1 day||Google Analytics for analysis of website traffic|
|_gid||third party||Till Browser Closed||Google Analytics for analysis of website traffic|
|ADMINDYNSRV||Third Party||Till Browser Closed||Paragon Internet Group / TSOHost use this to Load Balance the servers on which our website is hosted. No personal data stored.|
|cookielawinfo-checkbox1||Persistent||One Year||This records your acceptance or rejection of non-essential cookies|
|cookielawinfo-checkbox2||Session||Till Browser Closed||This records your acceptance or rejection of essential cookies|
|DYNSRV||Third party||Till Browser Closed||Paragon Internet Group / TSOHost use this to Load Balance the servers on which our website is hosted. No personal data stored.|
|viewed_cookie_policy||Persistent||One Year||This records your acceptance or rejection of non-essential cookies and suppresses the request bar once accepted or rejected. No personal data stored.|
Data storage disposal:
Our company policy is such that should any of the storage media containing personal data (from computers or back-up media) cease to be used for this purpose, or become unusable due to failure, they will be wiped or destroyed in accordance with GDPR standards (by http://www.jamies.org.uk/collection-process/free-data-destruction/ or a similarly qualified contractor).
Data Access, Correction (rectification), Deletion (right to be forgotten), Objection to profiling, Restriction of processing or Portability.
If you require any more information, or require details of the data we hold on you, or wish us to delete data that we hold on you, then please initially email firstname.lastname@example.org You will usually receive an acknowledgement within two (2) working days (Monday to Friday), however as email is not a guaranteed delivery medium, you may alternatively contact us via the postal service (allowing you to utilise a recorded delivery/signed-for service) to our registered company address:-
Eco Friendly Deliveries Ltd, fao John Short, 9 Claire Gardens, Waterlooville, Hampshire, PO8 0JH
This page was last updated 3rd September 2019 (to reflect addition of Google Analytics to site).